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Our customers recommend it4.3/5 on 226 reviews
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  • Hotel in Rennes three stars

The reviews
of our customers

100% genuine reviews
Satisfaction
Index
86 %
the 23/05/2026
30-39 years - Date of stay : 22/05/2026

Everything was fine during my stay. The hotel was quiet and comfortable. The only issue was that the shower in the bathroom seemed to be broken, and the water did not flow properly. Other than that, everything was good.

Hotelier's responseHotelier's response :
Monsieur,

Nous vous remercions d’avoir pris le temps de partager votre expérience suite à votre séjour dans notre établissement.

Nous sommes ravis d’apprendre que vous avez apprécié le calme, le confort de l’hôtel ainsi que la qualité de notre accueil et du petit-déjeuner. Vos appréciations positives sont une belle récompense pour notre équipe et nous encouragent à poursuivre nos efforts au quotidien.

Nous regrettons cependant d’apprendre que vous avez rencontré un souci avec la douche de votre salle de bains et que cela ait pu altérer votre confort. Soyez assuré que nous prenons bonne note de votre retour afin d’améliorer ce point.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour.

Bien cordialement,

Cyndie - Directrice

80 %
the 15/05/2026
couple - 70-79 years - Date of stay : 14/05/2026

Improve my points to improve my score

80 %
From MITTARD, the 11/05/2026
Family - 50-59 years - Date of stay : 10/05/2026

HOTEL AGREABLE - bon rapport qualite prix

Hotelier's responseHotelier's response :
Madame,

Votre retour très positif nous fait grand plaisir et nous vous remercions d’avoir partagé votre expérience dans notre établissement.

Nous sommes ravi que la convivialité de notre accueil, le confort des chambres ainsi que la facilité d’accès aient répondu à vos attentes. La mention du bon rapport qualité-prix est également très appréciée par notre équipe.

Recevoir de telles évaluations et recommandations est une véritable motivation pour notre personnel. Nous serions ravis de vous recevoir à nouveau lors d’un prochain séjour.

Bien cordialement,

Cyndie - Directrice

100 %
From Sam A., the 21/04/2026
Group - 60-69 years - Date of stay : 19/04/2026

The hotel was excellent value for money. The staff were great. Veds were very comfy.
We would definitely stay there again

100 %
the 23/03/2026
Family - 70-79 years - Date of stay : 22/03/2026

Efficient and friendly service, provided just what I needed

Hotelier's responseHotelier's response :
Bonjour,

Nous vous remercions vivement pour votre retour positif suite à votre séjour dans notre établissement.

Votre appréciation sur la qualité de l'accueil et des services proposés est une vraie motivation pour l'ensemble de notre équipe.

Nous sommes ravis d'avoir répondu à vos attentes et espérons avoir le plaisir de vous accueillir à nouveau très prochainement.

Bien cordialement,

Cyndie - Directrice

100 %
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.